FAQ List

What’s an Escape Room / Game?

Entrap Games is Omaha’s premier escape experience.  This is truly a unique and interactive entertainment activity where you and up to 5 friends or strangers are placed in a room with only 60 minutes to escape or complete the challenge.  Using your brain-power, as well as the tools and clues provided to you throughout you must find a way to escape.  If you’ve ever dreamed of participating in a heist, solving a murder or stopping a bomb from going off this is exactly what you’ve been looking for, you know, minus all the hazards of doing them in real life. Read more

Hours of Operation?

While private events can be hosted at anytime during any day, our normal hours are: Thursday|Friday: 4:30pm-10:30pm & Saturday|Sunday 12:00pm-10:30pm.

How long before my scheduled time do I need to arrive?

We ask that you please arrive at least 10 minutes prior to your scheduled ticket time in order to fill-out paperwork and listen to our tips and safety speech.

Will I be playing the game with other guests?

We sell up to the allowed number of people in each room. You are welcome to purchase all the tickets and reserve the room for just you and your friends, but otherwise it is possible that you will be playing with strangers. Don’t worry though; this can actually make the experience much more exciting and fun.

Is there an age limit to attend?

WE RECOMMEND OUR GAMES FOR AGES 12 AND UP. WE DO ALLOW YOUNGER PLAYERS, BUT SOME OF THE GAME CONTENT MAY BE TOO DIFFICULT FOR THEM. PLAYERS THAT ARE 14 AND UNDER MUST BE ACCOMPANIED BY A PAYING ADULT.

A: Off Limits may be unsuitable for children under the age of 13. Ultimately, it is up to the parents to decide what is best.

How long do I have to complete the game?

You have exactly 60 minutes to complete the challenge and escape.

If I’m late, can I still play?

If you arrive after we have started the game, we cannot allow you inside. This would disrupt the game for the participating players and make scheduling very difficult. No refunds will be offered for late arrivals or no-shows.

Do you offer refunds?

ALL OF OUR GAMES ARE NON-REFUNDABLE. HOWEVER, WE CAN RESCHEDULE YOUR GAME IF YOU CONTACT US AT LEAST 48 HOURS PRIOR TO YOUR GAME’S START TIME.

How long is each game?

EACH GAME IS DESIGNED FOR ONE HOUR OF INTENSE FUN! PLAN TO SPEND 15 MINUTES PRIOR TO EACH GAME PREPARING AND BRIEFING, AND 15 MINUTES AFTER EACH GAME TO DEBRIEF AND TAKE PHOTOS.